Privacy Policy

Effective Date: November 12, 2023bagpipes.top ("we," "us," or "our") is dedicated to protecting your privacy as you play Scottish-themed music, embark on Highland adventures, and celebrate Celtic culture in our music & adventure games and related services (the "Services") at bagpipes.top. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using the Services, you consent to the practices described herein. Information We Collect Personal Information: During account registration, we collect your email address, username, password (encrypted), age range, and preferred activity (e.g., music play, Highland exploration, Celtic puzzles). For premium subscriptions (e.g., ad-free gameplay, exclusive bagpipe tracks) or in-game purchases (e.g., Highland costumes, instrument upgrades), we collect payment details (processed by third-party providers like PayPal) and billing address. Optional information (e.g., interest in Scottish culture) may be collected if you choose to provide it. Usage and Gameplay Data: We automatically gather data about your interaction with the Services, including IP address, device type, operating system, browser version, music play metrics (e.g., songs completed, accuracy rates), adventure progress (e.g., Highland areas visited, quests completed), and technical performance data (e.g., crash reports, audio performance). This data is collected via cookies, in-game analytics tools (e.g., Unity Analytics), and server logs. Social and Feedback Data: If you join Celtic clans, participate in multiplayer music sessions, or submit feedback, we collect your communications (e.g., clan messages, feedback notes) to moderate content and facilitate community interactions. If you link social media accounts, we may access limited information (e.g., display name) to enable features like clan invites. How We Use Your Information To create and manage your account, track your music/adventure progress, and sync data across devices. To process transactions, fulfill orders, and send purchase confirmations or subscription reminders. To personalize your experience: recommend bagpipe tracks based on your play history, suggest Highland quests aligned with your preferences, and match you with compatible clan members. To improve the Services: analyze gameplay data to balance music difficulty, fix bugs, optimize audio mechanics, and develop new content (e.g., Celtic festivals, traditional music tracks) aligned with user behavior. To communicate with you: send account updates, event notifications (e.g., Scottish festival in-game events), promotional offers (you can opt out of marketing communications at any time), and respond to inquiries. To support Celtic culture preservation: share anonymized user interest data with Scottish cultural organizations (no personal identifiers) to promote traditional arts. Information Disclosure We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances: To trusted third-party service providers (e.g., payment processors, cloud hosting services, analytics tools) who assist in operating the Services, subject to confidentiality agreements. To Celtic clan members (limited to your username and activity preferences) to facilitate community interactions and multiplayer sessions. To law enforcement or regulatory authorities if required by law, or to protect our rights, property, or safety, or that of our users or the public. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, with prior notice and a commitment to uphold this Privacy Policy. Data Security We implement industry-standard security measures to protect your personal information, including encryption of sensitive data, secure server storage (compliant with SOC 2 standards), regular security audits, and access controls for authorized personnel. We minimize data collection to only what is necessary for gameplay and cultural advocacy. Your Rights Access and Correction: You may access, review, and update your personal information by logging into your account or contacting [email protected]. Deletion: You may request account deletion by submitting a request to [email protected]. We will delete your data within 30 days, except as required by law (e.g., financial records) or to support cultural research (anonymized data only). Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages or updating your account preferences. You may also opt out of sharing anonymized data with cultural organizations via your account settings. Cookie Management: You can adjust cookie settings in your browser, though disabling certain cookies may limit functionality (e.g., progress sync, clan invites). Children’s Privacy Our Services are family-friendly and suitable for ages 8 and up, but we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided personal information without consent, please contact us to request deletion. We may require verification of guardianship before processing such requests. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of changes by posting the revised policy on our website with a new effective date. Your continued use of the Services after the update constitutes acceptance of the revised terms. Contact Us For questions or concerns, contact:bagpipes.top890 Highland Road, Glasgow, KY 42141, USAEmail: [email protected]